DISH: I had Dish Internet that did not work for me...

A DISH customer review by GetHuman user ~amanda72500 from November 28th, 2017

Background on ~amanda72500's case

GetHuman: ~amanda72500 - can you tell our other DISH customers when your case took place?
~amanda72500: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to DISH, and if so, how?
~amanda72500: I used the 800-333-3474 number I found for on the GetHuman DISH customer phone number page I was on: DISH Customer Service Phone Number
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
Shows ~amanda72500 a list of common DISH problems
~amanda72500: "Pay bill" was why I was trying to call.

~amanda72500's review of DISH customer service

GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amanda72500: I had Dish Internet that did not work for me. I worked from home for half a day and used up all of my data. Increasing the data amount would not help. I had the service for less than ** days. I emailed this email address and received a response the next day. The gentleman that I spoke with spoke perfect english, understood my reasoning for canceling the service and promptly canceled it for me. Then sent a tech to remove the satellite from my home. This was * months ago and I haven't had any issues with billing since. It has been completely removed from my account as if I never even had it.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~amanda72500: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amanda72500: I'd give them a two out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~amanda72500: For that I would say five out of five.
GetHuman: And finally- any advice for other DISH customers?
~amanda72500: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amanda72500 taken from his DISH customer service problem that occurred on November 22nd, 2017.

DISH

2.56 of 5 stars | 244 reviews
DISH ReviewsDISH's Phone NumberAll DISH contact infoGeneral DISH customer service info
~amanda72500's DISH Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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