DISH: Mary explained everything so I could understand...

A DISH customer review by GetHuman user ~Karen Yoss from November 22nd, 2017

Background on ~Karen Yoss's case

GetHuman: ~Karen Yoss - can you tell our other DISH customers when your case took place?
~Karen Yoss: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to DISH, and if so, how?
~Karen Yoss: I used the 800-333-3474 number I found for on the GetHuman DISH customer phone number page I was on: DISH Customer Service Phone Number
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Karen Yoss a list of common DISH problems)
~Karen Yoss: "Account Access" was why I was trying to call.

~Karen Yoss's review of DISH customer service

GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karen Yoss: Mary explained everything so I could understand it. I would like her to move to MO go to work for me! Thank you. Enjoyed every minute talking to you.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Karen Yoss: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karen Yoss: I'd give them a two out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Karen Yoss: For that I would say five out of five.
GetHuman: And finally- any advice for other DISH customers?
~Karen Yoss: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karen Yoss taken from his DISH customer service problem that occurred on November 17th, 2017.


2.56 of 5 stars | 244 reviews

~Karen Yoss's DISH Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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