We have had the dish for almost ** years and ha...
A DISH customer review by GetHuman user GetHuman-393005 from November 20th, 2017
Background on GetHuman-393005's case
GetHuman: GetHuman-393005 - can you tell our other DISH customers when your case took place?
GetHuman-393005: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-393005 a list of common DISH problems)
GetHuman-393005: "Overcharge on Account" was why I was trying to call.
GetHuman-393005's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-393005: We have had the dish for almost ** years and have never missed a payment or been late with a payment, We gave it up because they raised their price more then we thought we could afford at this time, was told when i called to disconnect that they would give it to us for ** more months at the price we were paying. i said no at the time and sent the box back. I called yesterday ** ** -** to have it einstalled and was told it would cost us **.** just to come and reconnect it everything is already here ,i think that stinks. called to talk with a manger and never got one because they never put one on the line. i am no longer happy with them as i think that is not the right way to do businsess. Always gave them a good name and told many people they were the best and i won't do that again.*Thanks for your time in caSE YOU EVER READ THES E MAILS .
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
GetHuman-393005: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-393005: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
GetHuman-393005: For that I would say five out of five.
GetHuman: And finally- any advice for other DISH customers?
GetHuman-393005: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-393005 taken from his DISH customer service problem that occurred on November 15th, 2017.