Daewoo Electronics: I am a servicer. I ordered parts from the Cana...
A Daewoo Electronics customer review by GetHuman user ~salntew1 from November 14th, 2017
Background on ~salntew1's case
GetHuman: ~salntew1 - can you tell our other Daewoo Electronics customers when your case took place?
~salntew1: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Daewoo Electronics, and if so, how?
GetHuman: And which of these common Daewoo Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~salntew1 a list of common Daewoo Electronics problems)
~salntew1: "Complaint" was why I was trying to call.
~salntew1's review of Daewoo Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Daewoo Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~salntew1: I am a servicer. I ordered parts from the Canadian disributor but they had no stock. I then called Daewoo and spoke with Raul? He said oh we have that pump in stock. I will ship it directly to you tomorrow. Cancel your back order with your supplier. I ordered this early october Part arrived December ** after several phone calls and broken promises by the above named person. Would I reccomed a Daewoo product? NEVER. They have the most useless parts department that I have dealt with in ** years in the business.
GetHuman: Let's quantify your experience contacting Daewoo Electronics. On a scale of 1 to 5, how easy is it go get help on a Daewoo Electronics problem?
~salntew1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~salntew1: I'd give them a two out of five on communication.
GetHuman: And what about Daewoo Electronics's ability to quickly and effectively address your problem?
~salntew1: For that I would say one out of five.
GetHuman: And finally- any advice for other Daewoo Electronics customers?
~salntew1: Call them early in the day or late. Don't forget any personal or account information you might need for Daewoo Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~salntew1 taken from his Daewoo Electronics customer service problem that occurred on November 12th, 2017.