Daewoo Electronics: The most unprofessional group of people I have...
A Daewoo Electronics customer review by GetHuman user ~Tanya Hayes from November 18th, 2017
Background on ~Tanya Hayes's case
GetHuman: ~Tanya Hayes - can you tell our other Daewoo Electronics customers when your case took place?
~Tanya Hayes: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Daewoo Electronics, and if so, how?
GetHuman: And which of these common Daewoo Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~Tanya Hayes a list of common Daewoo Electronics problems)
~Tanya Hayes: "Warranty claim" was why I was trying to call.
~Tanya Hayes's review of Daewoo Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Daewoo Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tanya Hayes: The most unprofessional group of people I have ever dealt with. Faxed over twice all the information about the broken microwave that I bought back in march. I'm am into my *nd week of getting this resolved. Just need to now where to take it to get repaired. This is awful customer service and I will never buy another daewoo product.
GetHuman: Let's quantify your experience contacting Daewoo Electronics. On a scale of 1 to 5, how easy is it go get help on a Daewoo Electronics problem?
~Tanya Hayes: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tanya Hayes: I'd give them a four out of five on communication.
GetHuman: And what about Daewoo Electronics's ability to quickly and effectively address your problem?
~Tanya Hayes: For that I would say three out of five.
GetHuman: And finally- any advice for other Daewoo Electronics customers?
~Tanya Hayes: Call them early in the day or late. Don't forget any personal or account information you might need for Daewoo Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tanya Hayes taken from his Daewoo Electronics customer service problem that occurred on November 13th, 2017.