Daewoo Electronics: representative was not helpful, and the automat...
A Daewoo Electronics customer review by GetHuman user ~middle from November 13th, 2017
Background on ~middle's case
GetHuman: ~middle - can you tell our other Daewoo Electronics customers when your case took place?
~middle: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Daewoo Electronics, and if so, how?
GetHuman: And which of these common Daewoo Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~middle a list of common Daewoo Electronics problems)
~middle: "Warranty claim" was why I was trying to call.
~middle's review of Daewoo Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Daewoo Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~middle: representative was not helpful, and the automative system did not give the option to ask a general question about daewoo's products.
GetHuman: Let's quantify your experience contacting Daewoo Electronics. On a scale of 1 to 5, how easy is it go get help on a Daewoo Electronics problem?
~middle: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~middle: I'd give them a one out of five on communication.
GetHuman: And what about Daewoo Electronics's ability to quickly and effectively address your problem?
~middle: For that I would say three out of five.
GetHuman: And finally- any advice for other Daewoo Electronics customers?
~middle: Call them early in the day or late. Don't forget any personal or account information you might need for Daewoo Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~middle taken from his Daewoo Electronics customer service problem that occurred on November 8th, 2017.