Dairy Queen: I'm not happy, i just buy a cake today for my s...

A Dairy Queen customer review by GetHuman user GetHuman-251638 from November 21st, 2017

Background on GetHuman-251638's case

GetHuman: GetHuman-251638 - can you tell our other Dairy Queen customers when your case took place?
GetHuman-251638: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Dairy Queen, and if so, how?
GetHuman-251638: I used the 866-793-7582 number I found for on the GetHuman Dairy Queen customer phone number page I was on: Dairy Queen Customer Service Phone Number
GetHuman: And which of these common Dairy Queen customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-251638 a list of common Dairy Queen problems)
GetHuman-251638: "Cancel a reservation" was why I was trying to call.

GetHuman-251638's review of Dairy Queen customer service

GetHuman: So how would you sum up your experience for GetHuman's Dairy Queen customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-251638: I'm not happy, i just buy a cake today for my son's birthday and ice cream bar for my husband and the lady in the register try to charge me more than the price of the cake and when the manager name Rebecca here in Mukilteo in Everett try to fix the price it looks like she is irritated, and when i ask about the ice cream bar she told me i need to wait and i wait when she got the ice cream bar ready she just put it on the counter where the crew member put the food to serve she did no even hand it to me as a customer. As if i one of the worker. I love Dairy Queen my family always it there almost every week, because of this i won't set my foot on it again. That lady shouldn't be a manager because she doesn't know how to handle a customer.My kids felt bad how she treat us.
GetHuman: Let's quantify your experience contacting Dairy Queen. On a scale of 1 to 5, how easy is it go get help on a Dairy Queen problem?
GetHuman-251638: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-251638: I'd give them a four out of five on communication.
GetHuman: And what about Dairy Queen's ability to quickly and effectively address your problem?
GetHuman-251638: For that I would say three out of five.
GetHuman: And finally- any advice for other Dairy Queen customers?
GetHuman-251638: Call them early in the day or late. Don't forget any personal or account information you might need for Dairy Queen to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-251638 taken from his Dairy Queen customer service problem that occurred on November 17th, 2017.

Dairy Queen

1.67 of 5 stars | 39 reviews

GetHuman-251638's Dairy Queen Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Dairy Queen, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Dairy Queen in any way.

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