Debenhams: Steph served us in the cafe in Worcester. She w...
A Debenhams customer review by GetHuman user ~Satisfied clergywoman from November 1st, 2017
Background on ~Satisfied clergywoman's case
GetHuman: ~Satisfied clergywoman - can you tell our other Debenhams customers when your case took place?
~Satisfied clergywoman: Yes. It was late at night, on October 25th.
GetHuman: Did you reach out to Debenhams, and if so, how?
GetHuman: And which of these common Debenhams customer issues best describes the reason you wanted to talk to them?
(Shows ~Satisfied clergywoman a list of common Debenhams problems)
~Satisfied clergywoman: "Complaint" was why I was trying to contact.
~Satisfied clergywoman's review of Debenhams customer service
GetHuman: So how would you sum up your experience for GetHuman's Debenhams customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Satisfied clergywoman: Steph served us in the cafe in Worcester. She was helpful, friendly on a miserable wet andchilly day. She is a credit to your company.*My only problem was not of her making - that there was nothing except a nougat bar which could be eaten by someone on a dairy free diet. She could not have been more helpful
GetHuman: Let's quantify your experience contacting Debenhams. On a scale of 1 to 5, how easy is it go get help on a Debenhams problem?
~Satisfied clergywoman: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Satisfied clergywoman: I'd give them a four out of five on communication.
GetHuman: And what about Debenhams's ability to quickly and effectively address your problem?
~Satisfied clergywoman: For that I would say one out of five.
GetHuman: And finally- any advice for other Debenhams customers?
~Satisfied clergywoman: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Debenhams to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Satisfied clergywoman taken from his Debenhams customer service problem that occurred on October 25th, 2017.