Debenhams: Terrible company orderd wallpaper on line & no...
A Debenhams customer review by GetHuman user ~Angry woman from November 24th, 2017
Background on ~Angry woman's case
GetHuman: ~Angry woman - can you tell our other Debenhams customers when your case took place?
~Angry woman: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Debenhams, and if so, how?
GetHuman: And which of these common Debenhams customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry woman a list of common Debenhams problems)
~Angry woman: "Cancel order" was why I was trying to contact.
~Angry woman's review of Debenhams customer service
GetHuman: So how would you sum up your experience for GetHuman's Debenhams customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry woman: Terrible company orderd wallpaper on line & no one had the deceny to let me no it wasn't coming hate this shop
GetHuman: Let's quantify your experience contacting Debenhams. On a scale of 1 to 5, how easy is it go get help on a Debenhams problem?
~Angry woman: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry woman: I'd give them a one out of five on communication.
GetHuman: And what about Debenhams's ability to quickly and effectively address your problem?
~Angry woman: For that I would say one out of five.
GetHuman: And finally- any advice for other Debenhams customers?
~Angry woman: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Debenhams to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry woman taken from his Debenhams customer service problem that occurred on November 17th, 2017.