Decorglamour.com: I would never order from them again. They mixed...
A Decorglamour.com customer review by GetHuman user GetHuman-76570 from November 18th, 2017
Background on GetHuman-76570's case
GetHuman: GetHuman-76570 - can you tell our other Decorglamour.com customers when your case took place?
GetHuman-76570: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Decorglamour.com, and if so, how?
GetHuman: And which of these common Decorglamour.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-76570 a list of common Decorglamour.com problems)
GetHuman-76570: "Cancel order" was why I was trying to call.
GetHuman-76570's review of Decorglamour.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Decorglamour.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-76570: I would never order from them again. They mixed up my order. I got two orders of the same things. I refused the *nd order but was charged for it anyway and have spent * months, so far, trying to get the credit.
GetHuman: Let's quantify your experience contacting Decorglamour.com. On a scale of 1 to 5, how easy is it go get help on a Decorglamour.com problem?
GetHuman-76570: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-76570: I'd give them a three out of five on communication.
GetHuman: And what about Decorglamour.com's ability to quickly and effectively address your problem?
GetHuman-76570: For that I would say two out of five.
GetHuman: And finally- any advice for other Decorglamour.com customers?
GetHuman-76570: Call them early in the day or late. Don't forget any personal or account information you might need for Decorglamour.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-76570 taken from his Decorglamour.com customer service problem that occurred on November 11th, 2017.