Decorglamour.com: This company *****... over a month to get my st...

A Decorglamour.com customer review by GetHuman user ~unhappy customer from November 16th, 2017

Background on ~unhappy customer's case

GetHuman: ~unhappy customer - can you tell our other Decorglamour.com customers when your case took place?
~unhappy customer: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to Decorglamour.com, and if so, how?
~unhappy customer: I used the 866-239-8399 number I found for on the GetHuman Decorglamour.com customer phone number page I was on: Decorglamour.com Customer Service Phone Number
GetHuman: And which of these common Decorglamour.com customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common Decorglamour.com problems)
~unhappy customer: "Warranty claim" was why I was trying to call.

~unhappy customer's review of Decorglamour.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Decorglamour.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer: This company *****... over a month to get my stuff then only half of it showed up. Called numerous times and emailed with no answers or response.
GetHuman: Let's quantify your experience contacting Decorglamour.com. On a scale of 1 to 5, how easy is it go get help on a Decorglamour.com problem?
~unhappy customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer: I'd give them a three out of five on communication.
GetHuman: And what about Decorglamour.com's ability to quickly and effectively address your problem?
~unhappy customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Decorglamour.com customers?
~unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Decorglamour.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his Decorglamour.com customer service problem that occurred on November 11th, 2017.

Decorglamour.com

1.43 of 5 stars | 3 reviews

~unhappy customer's Decorglamour.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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