Del Taco: ** minutes to get * fry and * burritos. EMPLOYE...

A Del Taco customer review by GetHuman user ~by worse customer service from November 24th, 2017

Background on ~by worse customer service's case

GetHuman: ~by worse customer service - can you tell our other Del Taco customers when your case took place?
~by worse customer service: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Del Taco, and if so, how?
~by worse customer service: I used the 949-462-9300 number I found for on the GetHuman Del Taco customer phone number page I was on: Del Taco Customer Service Phone Number
GetHuman: And which of these common Del Taco customer issues best describes the reason you wanted to talk to them?
(Shows ~by worse customer service a list of common Del Taco problems)
~by worse customer service: "Overcharge/Strange charge" was why I was trying to call.

~by worse customer service's review of Del Taco customer service

GetHuman: So how would you sum up your experience for GetHuman's Del Taco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~by worse customer service: ** minutes to get * fry and * burritos. EMPLOYEES ARGUED with each other in FRONT OF CUSTOMERS. Spanish speaking between each other when you have white employees should never be allowed. The store was dirty, the food crappy and your employees need to learn customer service. AND THAT ALL REVOLVES AROUND POOR MANAGEMENT!!!!!
GetHuman: Let's quantify your experience contacting Del Taco. On a scale of 1 to 5, how easy is it go get help on a Del Taco problem?
~by worse customer service: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~by worse customer service: I'd give them a three out of five on communication.
GetHuman: And what about Del Taco's ability to quickly and effectively address your problem?
~by worse customer service: For that I would say two out of five.
GetHuman: And finally- any advice for other Del Taco customers?
~by worse customer service: Call them early in the day or late. Don't forget any personal or account information you might need for Del Taco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~by worse customer service taken from his Del Taco customer service problem that occurred on November 23rd, 2017.

Del Taco

2.00 of 5 stars | 15 reviews

~by worse customer service's Del Taco Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Del Taco, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Del Taco in any way.

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