Del Taco: Was calling to report that just because they ov...
A Del Taco customer review by GetHuman user ~! from November 25th, 2017
Background on ~!'s case
GetHuman: ~! - can you tell our other Del Taco customers when your case took place?
~!: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Del Taco, and if so, how?
GetHuman: And which of these common Del Taco customer issues best describes the reason you wanted to talk to them?
(Shows ~! a list of common Del Taco problems)
~!: "Make a reservation" was why I was trying to call.
~!'s review of Del Taco customer service
GetHuman: So how would you sum up your experience for GetHuman's Del Taco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~!: Was calling to report that just because they over staff I was sent home..it happened again afte *:** hours of work.
GetHuman: Let's quantify your experience contacting Del Taco. On a scale of 1 to 5, how easy is it go get help on a Del Taco problem?
~!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~!: I'd give them a five out of five on communication.
GetHuman: And what about Del Taco's ability to quickly and effectively address your problem?
~!: For that I would say two out of five.
GetHuman: And finally- any advice for other Del Taco customers?
~!: Call them early in the day or late. Don't forget any personal or account information you might need for Del Taco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~! taken from his Del Taco customer service problem that occurred on November 20th, 2017.