Dell - Sales: ordered inspiron ** nov **, supposed to receive...
A Dell - Sales customer review by GetHuman user ~bradshaw from October 28th, 2017
Background on ~bradshaw's case
GetHuman: ~bradshaw - can you tell our other Dell - Sales customers when your case took place?
~bradshaw: Yeah. It was evening, on October 21st.
GetHuman: Did you reach out to Dell - Sales, and if so, how?
GetHuman: And which of these common Dell - Sales customer issues best describes the reason you wanted to talk to them?
(Shows ~bradshaw a list of common Dell - Sales problems)
~bradshaw: "Returns" was why I was trying to call.
~bradshaw's review of Dell - Sales customer service
GetHuman: So how would you sum up your experience for GetHuman's Dell - Sales customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bradshaw: ordered inspiron ** nov **, supposed to receive on dec *, then **th, now dec **. dells response 'we are working as hard as we can'. if i get it then, i'll be surprised! **% * fees to cancel order, they really ***** ya once they get cc* they bare in charge!!
GetHuman: Let's quantify your experience contacting Dell - Sales. On a scale of 1 to 5, how easy is it go get help on a Dell - Sales problem?
~bradshaw: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bradshaw: I'd give them a two out of five on communication.
GetHuman: And what about Dell - Sales's ability to quickly and effectively address your problem?
~bradshaw: For that I would say one out of five.
GetHuman: And finally- any advice for other Dell - Sales customers?
~bradshaw: Call them early in the day or late. Don't forget any personal or account information you might need for Dell - Sales to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bradshaw taken from his Dell - Sales customer service problem that occurred on October 21st, 2017.