Detroit Edison (DTE): They claimed they were having trouble connectin...
A Detroit Edison (DTE) customer review by GetHuman user ~could we get energy choice in from October 31st, 2017
Background on ~could we get energy choice in 's case
GetHuman: ~could we get energy choice in - can you tell our other Detroit Edison (DTE) customers when your case took place?
~could we get energy choice in : Yup. It was morning, on October 26th.
GetHuman: Did you reach out to Detroit Edison (DTE), and if so, how?
GetHuman: And which of these common Detroit Edison (DTE) customer issues best describes the reason you wanted to talk to them?
(Shows ~could we get energy choice in a list of common Detroit Edison (DTE) problems)
~could we get energy choice in : "Lower my bill" was why I was trying to call.
~could we get energy choice in 's review of Detroit Edison (DTE) customer service
GetHuman: So how would you sum up your experience for GetHuman's Detroit Edison (DTE) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~could we get energy choice in : They claimed they were having trouble connecting me to a supervisor and the phone went dead a *:** on the dot when the costumer service line closes.
GetHuman: Let's quantify your experience contacting Detroit Edison (DTE). On a scale of 1 to 5, how easy is it go get help on a Detroit Edison (DTE) problem?
~could we get energy choice in : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~could we get energy choice in : I'd give them a three out of five on communication.
GetHuman: And what about Detroit Edison (DTE)'s ability to quickly and effectively address your problem?
~could we get energy choice in : For that I would say five out of five.
GetHuman: And finally- any advice for other Detroit Edison (DTE) customers?
~could we get energy choice in : Call them early in the day or late. Don't forget any personal or account information you might need for Detroit Edison (DTE) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~could we get energy choice in taken from his Detroit Edison (DTE) customer service problem that occurred on October 26th, 2017.