Diamond Candles: ***** never ordering again you sure took my mon...
A Diamond Candles customer review by GetHuman user ~Boooocandles from November 21st, 2017
Background on ~Boooocandles 's case
GetHuman: ~Boooocandles - can you tell our other Diamond Candles customers when your case took place?
~Boooocandles : Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Diamond Candles, and if so, how?
GetHuman: And which of these common Diamond Candles customer issues best describes the reason you wanted to talk to them?
(Shows ~Boooocandles a list of common Diamond Candles problems)
~Boooocandles : "Overcharge/Strange charge" was why I was trying to call.
~Boooocandles 's review of Diamond Candles customer service
GetHuman: So how would you sum up your experience for GetHuman's Diamond Candles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Boooocandles : ***** never ordering again you sure took my money for fast shipping and still not here oh and they can't even talk to you on the phone very rude
GetHuman: Let's quantify your experience contacting Diamond Candles. On a scale of 1 to 5, how easy is it go get help on a Diamond Candles problem?
~Boooocandles : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Boooocandles : I'd give them a one out of five on communication.
GetHuman: And what about Diamond Candles's ability to quickly and effectively address your problem?
~Boooocandles : For that I would say four out of five.
GetHuman: And finally- any advice for other Diamond Candles customers?
~Boooocandles : Call them early in the day or late. Don't forget any personal or account information you might need for Diamond Candles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Boooocandles taken from his Diamond Candles customer service problem that occurred on November 17th, 2017.