Been without my dodge truck for * weeks becaus...
A Dodge customer review by GetHuman user ~ronnie gibbens from November 16th, 2017
Background on ~ronnie gibbens's case
GetHuman: ~ronnie gibbens - can you tell our other Dodge customers when your case took place?
~ronnie gibbens: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to Dodge, and if so, how?
GetHuman: And which of these common Dodge customer issues best describes the reason you wanted to talk to them?
(Shows ~ronnie gibbens a list of common Dodge problems)
~ronnie gibbens: "Where to buy" was why I was trying to call.
~ronnie gibbens's review of Dodge customer service
GetHuman: So how would you sum up your experience for GetHuman's Dodge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ronnie gibbens: Been without my dodge truck for * weeks because the motor went out. Customer service did not help or care that I do not have a vehicle to drive
GetHuman: Let's quantify your experience contacting Dodge. On a scale of 1 to 5, how easy is it go get help on a Dodge problem?
~ronnie gibbens: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ronnie gibbens: I'd give them a two out of five on communication.
GetHuman: And what about Dodge's ability to quickly and effectively address your problem?
~ronnie gibbens: For that I would say five out of five.
GetHuman: And finally- any advice for other Dodge customers?
~ronnie gibbens: Call them early in the day or late. Don't forget any personal or account information you might need for Dodge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ronnie gibbens taken from his Dodge customer service problem that occurred on November 7th, 2017.