Electronic Arts: These a-holes will no longer deal with their Si...
A Electronic Arts customer review by GetHuman user ~Annoyed Customer from November 16th, 2017
Background on ~Annoyed Customer's case
GetHuman: ~Annoyed Customer - can you tell our other Electronic Arts customers when your case took place?
~Annoyed Customer: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Electronic Arts, and if so, how?
GetHuman: And which of these common Electronic Arts customer issues best describes the reason you wanted to talk to them?
(Shows ~Annoyed Customer a list of common Electronic Arts problems)
~Annoyed Customer: "Technical Support" was why I was trying to contact.
~Annoyed Customer's review of Electronic Arts customer service
GetHuman: So how would you sum up your experience for GetHuman's Electronic Arts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annoyed Customer: These a-holes will no longer deal with their Sims * customers. Guess I'll throw all of those titles away since they don't value their remaining customers for this franchise. Also got some spiel about their new online bullcrap. No thank you.
GetHuman: Let's quantify your experience contacting Electronic Arts. On a scale of 1 to 5, how easy is it go get help on a Electronic Arts problem?
~Annoyed Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annoyed Customer: I'd give them a one out of five on communication.
GetHuman: And what about Electronic Arts's ability to quickly and effectively address your problem?
~Annoyed Customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Electronic Arts customers?
~Annoyed Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Electronic Arts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Annoyed Customer taken from his Electronic Arts customer service problem that occurred on November 11th, 2017.