Electronic Arts: **** YOU EA, wasted my time trying to fix error...
A Electronic Arts customer review by GetHuman user ~fuck EA from November 19th, 2017
Background on ~fuck EA's case
GetHuman: ~fuck EA - can you tell our other Electronic Arts customers when your case took place?
~fuck EA: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Electronic Arts, and if so, how?
GetHuman: And which of these common Electronic Arts customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck EA a list of common Electronic Arts problems)
~fuck EA: "Technical Support" was why I was trying to contact.
~fuck EA's review of Electronic Arts customer service
GetHuman: So how would you sum up your experience for GetHuman's Electronic Arts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck EA: **** YOU EA, wasted my time trying to fix error ***** while trying to buy it, finally bought it and now I get an error trying to install the game. **** EA **** YOU YOU *****
GetHuman: Let's quantify your experience contacting Electronic Arts. On a scale of 1 to 5, how easy is it go get help on a Electronic Arts problem?
~fuck EA: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck EA: I'd give them a one out of five on communication.
GetHuman: And what about Electronic Arts's ability to quickly and effectively address your problem?
~fuck EA: For that I would say one out of five.
GetHuman: And finally- any advice for other Electronic Arts customers?
~fuck EA: Call them early in the day or late. Don't forget any personal or account information you might need for Electronic Arts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck EA taken from his Electronic Arts customer service problem that occurred on November 13th, 2017.