Equator.com: Equator is like "System gone wild". They are s...
A Equator.com customer review by GetHuman user ~Norm Barnes from November 12th, 2017
Background on ~Norm Barnes's case
GetHuman: ~Norm Barnes - can you tell our other Equator.com customers when your case took place?
~Norm Barnes: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Equator.com, and if so, how?
GetHuman: And which of these common Equator.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Norm Barnes a list of common Equator.com problems)
~Norm Barnes: "Eligibility question" was why I was trying to call.
~Norm Barnes's review of Equator.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Equator.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Norm Barnes: Equator is like "System gone wild". They are so thoroughly computerized that its success is stagnated by bureaucracy and inaccuracies. A cash agreement is taking over ** days. This system is doomed to failure because it is not monitored closely enough you could build a skyscraper faster than they can end line a deal. Whoever's brain child this is needs their head examined for efficiency. It rates a ** on a scale of from * to *.
GetHuman: Let's quantify your experience contacting Equator.com. On a scale of 1 to 5, how easy is it go get help on a Equator.com problem?
~Norm Barnes: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Norm Barnes: I'd give them a three out of five on communication.
GetHuman: And what about Equator.com's ability to quickly and effectively address your problem?
~Norm Barnes: For that I would say four out of five.
GetHuman: And finally- any advice for other Equator.com customers?
~Norm Barnes: Call them early in the day or late. Don't forget any personal or account information you might need for Equator.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Norm Barnes taken from his Equator.com customer service problem that occurred on November 6th, 2017.