Equator.com: Worked great

A Equator.com customer review by GetHuman user GetHuman-104682 from November 25th, 2017

Background on GetHuman-104682's case

GetHuman: GetHuman-104682 - can you tell our other Equator.com customers when your case took place?
GetHuman-104682: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Equator.com, and if so, how?
GetHuman-104682: I used the 310-469-9167 number I found for on the GetHuman Equator.com customer phone number page I was on: Equator.com Customer Service Phone Number
GetHuman: And which of these common Equator.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104682 a list of common Equator.com problems)
GetHuman-104682: "Update account information" was why I was trying to call.

GetHuman-104682's review of Equator.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Equator.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104682: Worked great
GetHuman: Let's quantify your experience contacting Equator.com. On a scale of 1 to 5, how easy is it go get help on a Equator.com problem?
GetHuman-104682: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104682: I'd give them a five out of five on communication.
GetHuman: And what about Equator.com's ability to quickly and effectively address your problem?
GetHuman-104682: For that I would say four out of five.
GetHuman: And finally- any advice for other Equator.com customers?
GetHuman-104682: Call them early in the day or late. Don't forget any personal or account information you might need for Equator.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104682 taken from his Equator.com customer service problem that occurred on November 19th, 2017.

Equator.com

3.29 of 5 stars | 47 reviews

GetHuman-104682's Equator.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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