equator.com is probably the worst site to navig...
A Equator.com customer review by GetHuman user ~milliec from November 5th, 2017
Background on ~milliec's case
GetHuman: ~milliec - can you tell our other Equator.com customers when your case took place?
~milliec: Yup. It was evening, on October 27th.
GetHuman: Did you reach out to Equator.com, and if so, how?
GetHuman: And which of these common Equator.com customer issues best describes the reason you wanted to talk to them?
(Shows ~milliec a list of common Equator.com problems)
~milliec: "Extension" was why I was trying to call.
~milliec's review of Equator.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Equator.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~milliec: equator.com is probably the worst site to navigate I have ever seen. The customer service reps all pass the buck and never ever can call you back. They have a system where you must complete tasks each and every day and each and every day after you submit them they say they never receive them. Please for the sake and sanity of your client seek a short sale attorney. This site is the WORST
GetHuman: Let's quantify your experience contacting Equator.com. On a scale of 1 to 5, how easy is it go get help on a Equator.com problem?
~milliec: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~milliec: I'd give them a four out of five on communication.
GetHuman: And what about Equator.com's ability to quickly and effectively address your problem?
~milliec: For that I would say three out of five.
GetHuman: And finally- any advice for other Equator.com customers?
~milliec: Call them early in the day or late. Don't forget any personal or account information you might need for Equator.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~milliec taken from his Equator.com customer service problem that occurred on October 27th, 2017.