Evenflo: I bought these bottles a couple of weeks ago fo...
A Evenflo customer review by GetHuman user ~Mel from November 23rd, 2017
Background on ~Mel's case
GetHuman: ~Mel - can you tell our other Evenflo customers when your case took place?
~Mel: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Evenflo, and if so, how?
GetHuman: And which of these common Evenflo customer issues best describes the reason you wanted to talk to them?
(Shows ~Mel a list of common Evenflo problems)
~Mel: "Repairs" was why I was trying to call.
~Mel's review of Evenflo customer service
GetHuman: So how would you sum up your experience for GetHuman's Evenflo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mel: I bought these bottles a couple of weeks ago for my new born daughter. The labels are coming off, the tops wont crew on right, when you pull off the cap the whole top comes off. Then one afternoon I give my husband a bottle to feed our newborn, I turn around and the whole top came off while she was drinking, causing her to be drowned by her formula. She got it in her eyes, nose and overflowed in her mouth. It took hours for her to calm down from this horrific experience. These bottles ****.
GetHuman: Let's quantify your experience contacting Evenflo. On a scale of 1 to 5, how easy is it go get help on a Evenflo problem?
~Mel: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mel: I'd give them a two out of five on communication.
GetHuman: And what about Evenflo's ability to quickly and effectively address your problem?
~Mel: For that I would say one out of five.
GetHuman: And finally- any advice for other Evenflo customers?
~Mel: Call them early in the day or late. Don't forget any personal or account information you might need for Evenflo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mel taken from his Evenflo customer service problem that occurred on November 20th, 2017.