Evenflo: The wait was awful but I have to say the girl o...
A Evenflo customer review by GetHuman user ~tearsinthestorm1120 from November 14th, 2017
Background on ~tearsinthestorm1120's case
GetHuman: ~tearsinthestorm1120 - can you tell our other Evenflo customers when your case took place?
~tearsinthestorm1120: Yes I can. It was morning, on November 7th.
GetHuman: Did you reach out to Evenflo, and if so, how?
GetHuman: And which of these common Evenflo customer issues best describes the reason you wanted to talk to them?
(Shows ~tearsinthestorm1120 a list of common Evenflo problems)
~tearsinthestorm1120: "Technical support" was why I was trying to call.
~tearsinthestorm1120's review of Evenflo customer service
GetHuman: So how would you sum up your experience for GetHuman's Evenflo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tearsinthestorm1120: The wait was awful but I have to say the girl on the phone was intelligent and well informed about my particular stroller and was excellent in taking care of my needs. Yay!
GetHuman: Let's quantify your experience contacting Evenflo. On a scale of 1 to 5, how easy is it go get help on a Evenflo problem?
~tearsinthestorm1120: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tearsinthestorm1120: I'd give them a two out of five on communication.
GetHuman: And what about Evenflo's ability to quickly and effectively address your problem?
~tearsinthestorm1120: For that I would say three out of five.
GetHuman: And finally- any advice for other Evenflo customers?
~tearsinthestorm1120: Call them early in the day or late. Don't forget any personal or account information you might need for Evenflo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tearsinthestorm1120 taken from his Evenflo customer service problem that occurred on November 7th, 2017.