Evenflo: This customer service lady pulled up the wrong...
A Evenflo customer review by GetHuman user GetHuman-416455 from November 2nd, 2017
Background on GetHuman-416455's case
GetHuman: GetHuman-416455 - can you tell our other Evenflo customers when your case took place?
GetHuman-416455: Yes I can. It was afternoon, on October 24th.
GetHuman: Did you reach out to Evenflo, and if so, how?
GetHuman: And which of these common Evenflo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-416455 a list of common Evenflo problems)
GetHuman-416455: "Repairs" was why I was trying to call.
GetHuman-416455's review of Evenflo customer service
GetHuman: So how would you sum up your experience for GetHuman's Evenflo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-416455: This customer service lady pulled up the wrong model & kept repeating "what is the model * on the black sticker" after i told her there was no black sticker
GetHuman: Let's quantify your experience contacting Evenflo. On a scale of 1 to 5, how easy is it go get help on a Evenflo problem?
GetHuman-416455: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-416455: I'd give them a one out of five on communication.
GetHuman: And what about Evenflo's ability to quickly and effectively address your problem?
GetHuman-416455: For that I would say one out of five.
GetHuman: And finally- any advice for other Evenflo customers?
GetHuman-416455: Call them early in the day or late. Don't forget any personal or account information you might need for Evenflo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-416455 taken from his Evenflo customer service problem that occurred on October 24th, 2017.