Eventbrite: Still on hold as I'm listing this comment. They...
A Eventbrite customer review by GetHuman user ~hateeventbrite from November 28th, 2017
Background on ~hateeventbrite's case
GetHuman: ~hateeventbrite - can you tell our other Eventbrite customers when your case took place?
~hateeventbrite: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to Eventbrite, and if so, how?
GetHuman: And which of these common Eventbrite customer issues best describes the reason you wanted to talk to them?
(Shows ~hateeventbrite a list of common Eventbrite problems)
~hateeventbrite: "Complaint" was why I was trying to contact.
~hateeventbrite's review of Eventbrite customer service
GetHuman: So how would you sum up your experience for GetHuman's Eventbrite customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hateeventbrite: Still on hold as I'm listing this comment. They are the worst! I have called numerous times and can't get a LIVE REP!
GetHuman: Let's quantify your experience contacting Eventbrite. On a scale of 1 to 5, how easy is it go get help on a Eventbrite problem?
~hateeventbrite: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hateeventbrite: I'd give them a four out of five on communication.
GetHuman: And what about Eventbrite's ability to quickly and effectively address your problem?
~hateeventbrite: For that I would say one out of five.
GetHuman: And finally- any advice for other Eventbrite customers?
~hateeventbrite: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Eventbrite to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hateeventbrite taken from his Eventbrite customer service problem that occurred on November 24th, 2017.