Eventbrite: why do i have to have a special paypal account...
A Eventbrite customer review by GetHuman user GetHuman-queerrig from December 9th, 2017
Background on GetHuman-queerrig's case
GetHuman: GetHuman-queerrig - can you tell our other Eventbrite customers when your case took place?
GetHuman-queerrig: Sure. It was middle of the night, on December 7th.
GetHuman: Did you reach out to Eventbrite, and if so, how?
GetHuman: And which of these common Eventbrite customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-queerrig a list of common Eventbrite problems)
GetHuman-queerrig: "Technical support" was why I was trying to contact.
GetHuman-queerrig's review of Eventbrite customer service
GetHuman: So how would you sum up your experience for GetHuman's Eventbrite customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-queerrig: why do i have to have a special paypal account? what is premium paypal? i have normal paypal. what is the problem?
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-queerrig: that seems pretty clear
GetHuman: Let's quantify your experience contacting Eventbrite. On a scale of 1 to 5, how easy is it go get help on a Eventbrite problem?
GetHuman-queerrig: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-queerrig: I'd give them a five out of five on communication.
GetHuman: And what about Eventbrite's ability to quickly and effectively address your problem?
GetHuman-queerrig: For that I would say one out of five.
GetHuman: And finally- any advice for other Eventbrite customers?
GetHuman-queerrig: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Eventbrite to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-queerrig taken from his Eventbrite customer service problem that occurred on December 7th, 2017.