Evernote: This phone number was for billing issues only. Si...

A Evernote customer review by GetHuman user GetHuman-jrwinfi from November 29th, 2017

Background on GetHuman-jrwinfi's case

GetHuman: GetHuman-jrwinfi - can you tell our other Evernote customers when your case took place?
GetHuman-jrwinfi: Yup. It was late at night, on November 22nd.
GetHuman: Did you reach out to Evernote, and if so, how?
GetHuman-jrwinfi: I used a live chat I found on the GetHuman Evernote customer service contact info page: Contact Evernote Customer Service
GetHuman: And which of these common Evernote customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jrwinfi a list of common Evernote problems)
GetHuman-jrwinfi: "Cancel service" was why I was trying to contact.

GetHuman-jrwinfi's review of Evernote customer service

GetHuman: So how would you sum up your experience for GetHuman's Evernote customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jrwinfi: This phone number was for billing issues only. Si...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-jrwinfi: Suggestion for Evernote ***-***-****: This phone number was for billing issues only. Since my issue wasn't related this number did not help.**https:**gethuman.com*phone-number*Evernote
GetHuman: Let's quantify your experience contacting Evernote. On a scale of 1 to 5, how easy is it go get help on a Evernote problem?
GetHuman-jrwinfi: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jrwinfi: I'd give them a three out of five on communication.
GetHuman: And what about Evernote's ability to quickly and effectively address your problem?
GetHuman-jrwinfi: For that I would say two out of five.
GetHuman: And finally- any advice for other Evernote customers?
GetHuman-jrwinfi: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Evernote to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jrwinfi taken from his Evernote customer service problem that occurred on November 22nd, 2017.

Evernote

1.22 of 5 stars | 52 reviews

GetHuman-jrwinfi's Evernote Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Evernote, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Evernote in any way.

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