Expedia (Canada): I waited a very long time but had all my proble...
A Expedia (Canada) customer review by GetHuman user GetHuman-446337 from November 2nd, 2017
Background on GetHuman-446337's case
GetHuman: GetHuman-446337 - can you tell our other Expedia (Canada) customers when your case took place?
GetHuman-446337: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-446337 a list of common Expedia (Canada) problems)
GetHuman-446337: "Cancel Trip" was why I was trying to call.
GetHuman-446337's review of Expedia (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-446337: I waited a very long time but had all my problems fixed. I got a full refund a mistake I made on a same day booking. Using speaker phone was the only option becuse it took so long.
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
GetHuman-446337: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-446337: I'd give them a one out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
GetHuman-446337: For that I would say two out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
GetHuman-446337: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-446337 taken from his Expedia (Canada) customer service problem that occurred on October 29th, 2017.