Expedia: Waited ** minutes and then spent ** minutes try...

A Expedia customer review by GetHuman user GetHuman-432466 from November 26th, 2017

Background on GetHuman-432466's case

GetHuman: GetHuman-432466 - can you tell our other Expedia customers when your case took place?
GetHuman-432466: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman-432466: I used the 800-319-4834 number I found for on the GetHuman Expedia customer phone number page I was on: Expedia Customer Service Phone Number
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-432466 a list of common Expedia problems)
GetHuman-432466: "Change flight" was why I was trying to call.

GetHuman-432466's review of Expedia customer service

GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-432466: Waited ** minutes and then spent ** minutes trying to resolve my rewards points issues with Expedia. They said it would be fixed in * business days. A week later it is still wrong, wait time is an hour now that I am calling them again....
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
GetHuman-432466: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-432466: I'd give them a two out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
GetHuman-432466: For that I would say three out of five.
GetHuman: And finally- any advice for other Expedia customers?
GetHuman-432466: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-432466 taken from his Expedia customer service problem that occurred on November 20th, 2017.

Expedia

2.07 of 5 stars | 1555 reviews
Expedia ReviewsExpedia's Phone NumberAll Expedia contact info

GetHuman-432466's Expedia Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Expedia, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Expedia in any way.

More Expedia Reviews

Your computer phone voice sounds like your talking from the botto...I am a front desk clerk from a very well known hotel chain. We ha...Horrible. The foreign women lied about what the site could do and...Dropped my call three times. Xfers to nowhere. Then wanted to cha...The man I talked to was NOT in the USA. I think it was somewhere...Not a happy customer. The customer service was good but Expedia...Initially, I had a great experience with expedia, but when I trie...
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!