Can't log into my Facebook page lost my passwor...
A Facebook customer review by GetHuman user ~nashaysweetcarmal spencer from November 22nd, 2017
Background on ~nashaysweetcarmal spencer's case
GetHuman: ~nashaysweetcarmal spencer - can you tell our other Facebook customers when your case took place?
~nashaysweetcarmal spencer: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~nashaysweetcarmal spencer a list of common Facebook problems)
~nashaysweetcarmal spencer: "Setup an account" was why I was trying to contact.
~nashaysweetcarmal spencer's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nashaysweetcarmal spencer: Can't log into my Facebook page lost my password and need help and none of these numbers work or the email what yall aave for then
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~nashaysweetcarmal spencer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nashaysweetcarmal spencer: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~nashaysweetcarmal spencer: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~nashaysweetcarmal spencer: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nashaysweetcarmal spencer taken from his Facebook customer service problem that occurred on November 15th, 2017.