Facebook: I have a violent crazy ex so * years ago I made...
A Facebook customer review by GetHuman user ~crispy crispyy from November 24th, 2017
Background on ~crispy crispyy's case
GetHuman: ~crispy crispyy - can you tell our other Facebook customers when your case took place?
~crispy crispyy: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~crispy crispyy a list of common Facebook problems)
~crispy crispyy: "Merge Pages" was why I was trying to contact.
~crispy crispyy's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~crispy crispyy: I have a violent crazy ex so * years ago I made a new fb w out using my name bc the ex kept finding me and stocking and harassing me. **Well after all these years fb said they wanted me to sent my ID card and they deleted my account bc I didn't have my real name as my fb user name. This bs and invasion of privacy they don't need to know my address date of birth full name etc...nor should I be forced to use my name when I have that crazy ex and his mother out there.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~crispy crispyy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~crispy crispyy: I'd give them a three out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~crispy crispyy: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~crispy crispyy: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~crispy crispyy taken from his Facebook customer service problem that occurred on November 22nd, 2017.