Facebook: i de activate my facebook page i now to to reac...
Background on GetHuman-tjohnson's case
GetHuman: GetHuman-tjohnson - can you tell our other Facebook customers when your case took place?
GetHuman-tjohnson: Yes. It was evening, on December 1st.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman-tjohnson: I used the 650-543-4800 number I found for on the GetHuman Facebook customer phone number page I was on: Facebook Customer Service Phone Number
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-tjohnson a list of common Facebook problems
GetHuman-tjohnson: "Refund" was why I was trying to call.
GetHuman-tjohnson's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tjohnson: i de activate my facebook page i now to to reactivate my page i follow all the instruction giving to me but still no results!
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
GetHuman-tjohnson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tjohnson: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
GetHuman-tjohnson: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
GetHuman-tjohnson: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tjohnson taken from his Facebook customer service problem that occurred on December 1st, 2017.