this Facebook help and the help of any kind tha...
A Facebook customer review by GetHuman user ~yva noack shaw from November 25th, 2017
Background on ~yva noack shaw's case
GetHuman: ~yva noack shaw - can you tell our other Facebook customers when your case took place?
~yva noack shaw: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~yva noack shaw a list of common Facebook problems)
~yva noack shaw: "Setup an account" was why I was trying to contact.
~yva noack shaw's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yva noack shaw: this Facebook help and the help of any kind that they have is an absolute joke. My name is Yvonne Shaw and I plan on taking this viral and you the communitybecause now I am pissed. I've been trying for months I hope you have almost * years worth of photos and information on my facebook and they will not help me whatsoever they just throw me around in circles. So I've had it!
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~yva noack shaw: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yva noack shaw: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~yva noack shaw: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~yva noack shaw: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yva noack shaw taken from his Facebook customer service problem that occurred on November 20th, 2017.