Fashion Bug: Trying to close credit card, which I haven't us...

A Fashion Bug customer review by GetHuman user ~NoMoFashionBug from November 27th, 2017

Background on ~NoMoFashionBug's case

GetHuman: ~NoMoFashionBug - can you tell our other Fashion Bug customers when your case took place?
~NoMoFashionBug: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Fashion Bug, and if so, how?
~NoMoFashionBug: I used the 800-767-1309 number I found for on the GetHuman Fashion Bug customer phone number page I was on: Fashion Bug Customer Service Phone Number
GetHuman: And which of these common Fashion Bug customer issues best describes the reason you wanted to talk to them?
(Shows ~NoMoFashionBug a list of common Fashion Bug problems)
~NoMoFashionBug: "Make a purchase" was why I was trying to call.

~NoMoFashionBug's review of Fashion Bug customer service

GetHuman: So how would you sum up your experience for GetHuman's Fashion Bug customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NoMoFashionBug: Trying to close credit card, which I haven't used in many years, but it was showing up on my credit report. They tried by my name, zip code, customer*, and wanted to look it up using my social SN, but I declined to give that info. They didn't have me in their system, so recommended I call credit bureau.
GetHuman: Let's quantify your experience contacting Fashion Bug. On a scale of 1 to 5, how easy is it go get help on a Fashion Bug problem?
~NoMoFashionBug: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NoMoFashionBug: I'd give them a four out of five on communication.
GetHuman: And what about Fashion Bug's ability to quickly and effectively address your problem?
~NoMoFashionBug: For that I would say five out of five.
GetHuman: And finally- any advice for other Fashion Bug customers?
~NoMoFashionBug: Call them early in the day or late. Don't forget any personal or account information you might need for Fashion Bug to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NoMoFashionBug taken from his Fashion Bug customer service problem that occurred on November 17th, 2017.

Fashion Bug

3.00 of 5 stars | 7 reviews

~NoMoFashionBug's Fashion Bug Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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