First American Home Warranty: WORST EXPERIENCE.. TOTALLY FRUSTRATED. TWO MONT...
A First American Home Warranty customer review by GetHuman user ~KAREN FISHER from November 28th, 2017
Background on ~KAREN FISHER's case
GetHuman: ~KAREN FISHER - can you tell our other First American Home Warranty customers when your case took place?
~KAREN FISHER: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to First American Home Warranty, and if so, how?
GetHuman: And which of these common First American Home Warranty customer issues best describes the reason you wanted to talk to them?
(Shows ~KAREN FISHER a list of common First American Home Warranty problems)
~KAREN FISHER: "None of those really matches why I wanted to call First American Home Warranty that day." was why I was trying to call.
~KAREN FISHER's review of First American Home Warranty customer service
GetHuman: So how would you sum up your experience for GetHuman's First American Home Warranty customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KAREN FISHER: WORST EXPERIENCE.. TOTALLY FRUSTRATED. TWO MONTHS WITHOUT A*C..LOADS OF PROMISES, DIFFERENT REP EVERY TIME AND I CALL DAILY.*UNFORATUNATELY WE HAVE * PROPERTIES WITH THIS SCAM OF A CO. PAID THE PREMIUMS FOR ONE YR . NEVER AGAIN. DO NOT EVEN CONSIDER THIS CO IT IS A NIGHTMARE I WOULD NOT WISH ON ANYONE.STILL DO NOT HAVE A*C SINCE MAY.. IT IS NOW JULY *. TOTALLY RIDICULOUS
GetHuman: Let's quantify your experience contacting First American Home Warranty. On a scale of 1 to 5, how easy is it go get help on a First American Home Warranty problem?
~KAREN FISHER: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KAREN FISHER: I'd give them a one out of five on communication.
GetHuman: And what about First American Home Warranty's ability to quickly and effectively address your problem?
~KAREN FISHER: For that I would say four out of five.
GetHuman: And finally- any advice for other First American Home Warranty customers?
~KAREN FISHER: Call them early in the day or late. Don't forget any personal or account information you might need for First American Home Warranty to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KAREN FISHER taken from his First American Home Warranty customer service problem that occurred on November 21st, 2017.