Fitness 19: Horrible non professional employees, glad I lef...

A Fitness 19 customer review by GetHuman user GetHuman-406056 from November 27th, 2017

Background on GetHuman-406056's case

GetHuman: GetHuman-406056 - can you tell our other Fitness 19 customers when your case took place?
GetHuman-406056: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to Fitness 19, and if so, how?
GetHuman-406056: I used the 719-591-9100 number I found for on the GetHuman Fitness 19 customer phone number page I was on: Fitness 19 Customer Service Phone Number
GetHuman: And which of these common Fitness 19 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-406056 a list of common Fitness 19 problems)
GetHuman-406056: "Cancel membership" was why I was trying to call.

GetHuman-406056's review of Fitness 19 customer service

GetHuman: So how would you sum up your experience for GetHuman's Fitness 19 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-406056: Horrible non professional employees, glad I left this ****** gym. Don't go here. Recommend ** hour fitness. ha!
GetHuman: Let's quantify your experience contacting Fitness 19. On a scale of 1 to 5, how easy is it go get help on a Fitness 19 problem?
GetHuman-406056: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-406056: I'd give them a one out of five on communication.
GetHuman: And what about Fitness 19's ability to quickly and effectively address your problem?
GetHuman-406056: For that I would say four out of five.
GetHuman: And finally- any advice for other Fitness 19 customers?
GetHuman-406056: Call them early in the day or late. Don't forget any personal or account information you might need for Fitness 19 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-406056 taken from his Fitness 19 customer service problem that occurred on November 24th, 2017.

Fitness 19

1.00 of 5 stars | 13 reviews

GetHuman-406056's Fitness 19 Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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