Fitness 19: This is an individual location. Each Fitness...
A Fitness 19 customer review by GetHuman user ~Fitness 19 from November 21st, 2017
Background on ~Fitness 19's case
GetHuman: ~Fitness 19 - can you tell our other Fitness 19 customers when your case took place?
~Fitness 19: Yes I can. It was late at night, on November 13th.
GetHuman: Did you reach out to Fitness 19, and if so, how?
GetHuman: And which of these common Fitness 19 customer issues best describes the reason you wanted to talk to them?
(Shows ~Fitness 19 a list of common Fitness 19 problems)
~Fitness 19: "Cancel membership" was why I was trying to call.
~Fitness 19's review of Fitness 19 customer service
GetHuman: So how would you sum up your experience for GetHuman's Fitness 19 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fitness 19: This is an individual location. Each Fitness ** is individually owned and operated. If you have any questions about your membership or account, contact the manager or operator of the club that you signed up at.
GetHuman: Let's quantify your experience contacting Fitness 19. On a scale of 1 to 5, how easy is it go get help on a Fitness 19 problem?
~Fitness 19: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fitness 19: I'd give them a three out of five on communication.
GetHuman: And what about Fitness 19's ability to quickly and effectively address your problem?
~Fitness 19: For that I would say one out of five.
GetHuman: And finally- any advice for other Fitness 19 customers?
~Fitness 19: Call them early in the day or late. Don't forget any personal or account information you might need for Fitness 19 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fitness 19 taken from his Fitness 19 customer service problem that occurred on November 13th, 2017.