Fitness 19: Issue with Fitness **
A Fitness 19 customer review by GetHuman user GetHuman-rbud from December 5th, 2017
Background on GetHuman-rbud's case
GetHuman: GetHuman-rbud - can you tell our other Fitness 19 customers when your case took place?
GetHuman-rbud: Sure. It was afternoon, on November 27th.
GetHuman: Did you reach out to Fitness 19, and if so, how?
GetHuman: And which of these common Fitness 19 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rbud a list of common Fitness 19 problems)
GetHuman-rbud: "Complaint" was why I was trying to call.
GetHuman-rbud's review of Fitness 19 customer service
GetHuman: So how would you sum up your experience for GetHuman's Fitness 19 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rbud: Issue with Fitness **
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-rbud: On ********* I purchased a * year membership, you have now closed the location I joined. The place you are offering to send me in not convenient for my disability. I want my money back
GetHuman: Let's quantify your experience contacting Fitness 19. On a scale of 1 to 5, how easy is it go get help on a Fitness 19 problem?
GetHuman-rbud: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rbud: I'd give them a two out of five on communication.
GetHuman: And what about Fitness 19's ability to quickly and effectively address your problem?
GetHuman-rbud: For that I would say one out of five.
GetHuman: And finally- any advice for other Fitness 19 customers?
GetHuman-rbud: Call them early in the day or late. Don't forget any personal or account information you might need for Fitness 19 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rbud taken from his Fitness 19 customer service problem that occurred on November 27th, 2017.