FootballFanatics.com: The guy I talked to was very rude. When he gave...
A FootballFanatics.com customer review by GetHuman user ~twitchy from November 25th, 2017
Background on ~twitchy's case
GetHuman: ~twitchy - can you tell our other FootballFanatics.com customers when your case took place?
~twitchy: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to FootballFanatics.com, and if so, how?
GetHuman: And which of these common FootballFanatics.com customer issues best describes the reason you wanted to talk to them?
(Shows ~twitchy a list of common FootballFanatics.com problems)
~twitchy: "Track order" was why I was trying to call.
~twitchy's review of FootballFanatics.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FootballFanatics.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~twitchy: The guy I talked to was very rude. When he gave my my tracking number I starred repeating it back to make sure I had it correct and he interrupted me. Then I asked if I could read it back to him he stayed silent for a moment then just said with a very ****** attitude "yeah". If you don't like people then get another **** job. I get better service with my gas and phone company. I will not stop ordering from you but hopefully I never have to call again or if I do I don't get another *** hole.
GetHuman: Let's quantify your experience contacting FootballFanatics.com. On a scale of 1 to 5, how easy is it go get help on a FootballFanatics.com problem?
~twitchy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~twitchy: I'd give them a five out of five on communication.
GetHuman: And what about FootballFanatics.com's ability to quickly and effectively address your problem?
~twitchy: For that I would say five out of five.
GetHuman: And finally- any advice for other FootballFanatics.com customers?
~twitchy: Call them early in the day or late. Don't forget any personal or account information you might need for FootballFanatics.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~twitchy taken from his FootballFanatics.com customer service problem that occurred on November 19th, 2017.