GE Money Bank: she tried to be helpful! she kept trying to get...
A GE Money Bank customer review by GetHuman user ~Austin from October 29th, 2017
Background on ~Austin's case
GetHuman: ~Austin - can you tell our other GE Money Bank customers when your case took place?
~Austin: Sure. It was morning, on October 20th.
GetHuman: Did you reach out to GE Money Bank, and if so, how?
GetHuman: And which of these common GE Money Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Austin a list of common GE Money Bank problems)
~Austin: "Question" was why I was trying to call.
~Austin's review of GE Money Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Money Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Austin: she tried to be helpful! she kept trying to get me to pay online so I wouldn't have to pay the $** to do it over the phone. I kept telling her I did NOT have my account *, so I couldn't. Took * minutes just for that
GetHuman: Let's quantify your experience contacting GE Money Bank. On a scale of 1 to 5, how easy is it go get help on a GE Money Bank problem?
~Austin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Austin: I'd give them a one out of five on communication.
GetHuman: And what about GE Money Bank's ability to quickly and effectively address your problem?
~Austin: For that I would say one out of five.
GetHuman: And finally- any advice for other GE Money Bank customers?
~Austin: Call them early in the day or late. Don't forget any personal or account information you might need for GE Money Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Austin taken from his GE Money Bank customer service problem that occurred on October 20th, 2017.