GHI: They pay next to nothing - maybe $** for a dent...

A GHI customer review by GetHuman user GetHuman-261827 from November 13th, 2017

Background on GetHuman-261827's case

GetHuman: GetHuman-261827 - can you tell our other GHI customers when your case took place?
GetHuman-261827: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to GHI, and if so, how?
GetHuman-261827: I used the 800-624-2414 number I found for on the GetHuman GHI customer phone number page I was on: GHI Customer Service Phone Number
GetHuman: And which of these common GHI customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-261827 a list of common GHI problems)
GetHuman-261827: "Coverage question" was why I was trying to call.

GetHuman-261827's review of GHI customer service

GetHuman: So how would you sum up your experience for GetHuman's GHI customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-261827: They pay next to nothing - maybe $** for a dentist bill that cost $***. They are a rip off - beware!!!
GetHuman: Let's quantify your experience contacting GHI. On a scale of 1 to 5, how easy is it go get help on a GHI problem?
GetHuman-261827: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-261827: I'd give them a three out of five on communication.
GetHuman: And what about GHI's ability to quickly and effectively address your problem?
GetHuman-261827: For that I would say five out of five.
GetHuman: And finally- any advice for other GHI customers?
GetHuman-261827: Call them early in the day or late. Don't forget any personal or account information you might need for GHI to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-261827 taken from his GHI customer service problem that occurred on November 9th, 2017.

GHI

4.00 of 5 stars | 10 reviews

GetHuman-261827's GHI Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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