GameStop: first of all this is a outsource number to game...
A GameStop customer review by GetHuman user ~The Master from November 25th, 2017
Background on ~The Master's case
GetHuman: ~The Master - can you tell our other GameStop customers when your case took place?
~The Master: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to GameStop, and if so, how?
GetHuman: And which of these common GameStop customer issues best describes the reason you wanted to talk to them?
(Shows ~The Master a list of common GameStop problems)
~The Master: "Technical support" was why I was trying to call.
~The Master's review of GameStop customer service
GetHuman: So how would you sum up your experience for GetHuman's GameStop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Master: first of all this is a outsource number to gamestop, the lady was no help on any of my questions, and another I couldn't even understand her.
GetHuman: Let's quantify your experience contacting GameStop. On a scale of 1 to 5, how easy is it go get help on a GameStop problem?
~The Master: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Master: I'd give them a one out of five on communication.
GetHuman: And what about GameStop's ability to quickly and effectively address your problem?
~The Master: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop customers?
~The Master: Call them early in the day or late. Don't forget any personal or account information you might need for GameStop to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The Master taken from his GameStop customer service problem that occurred on November 16th, 2017.