GameStop: still have not received my online coupon for a...
A GameStop customer review by GetHuman user ~frustrated and tired of callin from November 6th, 2017
Background on ~frustrated and tired of callin's case
GetHuman: ~frustrated and tired of callin - can you tell our other GameStop customers when your case took place?
~frustrated and tired of callin: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to GameStop, and if so, how?
GetHuman: And which of these common GameStop customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated and tired of callin a list of common GameStop problems)
~frustrated and tired of callin: "Missing order" was why I was trying to call.
~frustrated and tired of callin's review of GameStop customer service
GetHuman: So how would you sum up your experience for GetHuman's GameStop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated and tired of callin: still have not received my online coupon for a free game.they said max ** hrs.its already been that long.
GetHuman: Let's quantify your experience contacting GameStop. On a scale of 1 to 5, how easy is it go get help on a GameStop problem?
~frustrated and tired of callin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated and tired of callin: I'd give them a two out of five on communication.
GetHuman: And what about GameStop's ability to quickly and effectively address your problem?
~frustrated and tired of callin: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop customers?
~frustrated and tired of callin: Call them early in the day or late. Don't forget any personal or account information you might need for GameStop to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated and tired of callin taken from his GameStop customer service problem that occurred on November 4th, 2017.