Gearxs.com: Had to call several times before they said they...

A Gearxs.com customer review by GetHuman user ~lclaymaz from November 23rd, 2017

Background on ~lclaymaz's case

GetHuman: ~lclaymaz - can you tell our other Gearxs.com customers when your case took place?
~lclaymaz: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Gearxs.com, and if so, how?
~lclaymaz: I used the 800-438-7516 number I found for on the GetHuman Gearxs.com customer phone number page I was on: Gearxs.com Customer Service Phone Number
GetHuman: And which of these common Gearxs.com customer issues best describes the reason you wanted to talk to them?
Shows ~lclaymaz a list of common Gearxs.com problems
~lclaymaz: "Returns" was why I was trying to call.

~lclaymaz's review of Gearxs.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Gearxs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lclaymaz: Had to call several times before they said they would give me a full refund, and then said UPS would contact me, and they never did. Going go try yet again.
GetHuman: Let's quantify your experience contacting Gearxs.com. On a scale of 1 to 5, how easy is it go get help on a Gearxs.com problem?
~lclaymaz: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lclaymaz: I'd give them a two out of five on communication.
GetHuman: And what about Gearxs.com's ability to quickly and effectively address your problem?
~lclaymaz: For that I would say one out of five.
GetHuman: And finally- any advice for other Gearxs.com customers?
~lclaymaz: Call them early in the day or late. Don't forget any personal or account information you might need for Gearxs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lclaymaz taken from his Gearxs.com customer service problem that occurred on November 15th, 2017.

Gearxs.com

1.00 of 5 stars | 17 reviews
Gearxs.com ReviewsGearxs.com's Phone NumberAll Gearxs.com contact infoGeneral Gearxs.com customer service info
~lclaymaz's Gearxs.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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