Gigabyte Technology: Called mid day and they were closed with busine...

A Gigabyte Technology customer review by GetHuman user GetHuman-115569 from November 14th, 2017

Background on GetHuman-115569's case

GetHuman: GetHuman-115569 - can you tell our other Gigabyte Technology customers when your case took place?
GetHuman-115569: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Gigabyte Technology, and if so, how?
GetHuman-115569: I used the 626-854-9338 number I found for on the GetHuman Gigabyte Technology customer phone number page I was on: Gigabyte Technology Customer Service Phone Number
GetHuman: And which of these common Gigabyte Technology customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-115569 a list of common Gigabyte Technology problems)
GetHuman-115569: "Where to buy" was why I was trying to call.

GetHuman-115569's review of Gigabyte Technology customer service

GetHuman: So how would you sum up your experience for GetHuman's Gigabyte Technology customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-115569: Called mid day and they were closed with business hours stating that they were open during the time that I called
GetHuman: Let's quantify your experience contacting Gigabyte Technology. On a scale of 1 to 5, how easy is it go get help on a Gigabyte Technology problem?
GetHuman-115569: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-115569: I'd give them a five out of five on communication.
GetHuman: And what about Gigabyte Technology's ability to quickly and effectively address your problem?
GetHuman-115569: For that I would say four out of five.
GetHuman: And finally- any advice for other Gigabyte Technology customers?
GetHuman-115569: Call them early in the day or late. Don't forget any personal or account information you might need for Gigabyte Technology to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-115569 taken from his Gigabyte Technology customer service problem that occurred on November 8th, 2017.

Gigabyte Technology

4.11 of 5 stars | 52 reviews

GetHuman-115569's Gigabyte Technology Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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