Go Smart Mobile: I need my account Number and the operator doesn...
A Go Smart Mobile customer review by GetHuman user GetHuman-11686 from November 21st, 2017
Background on GetHuman-11686's case
GetHuman: GetHuman-11686 - can you tell our other Go Smart Mobile customers when your case took place?
GetHuman-11686: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Go Smart Mobile, and if so, how?
GetHuman: And which of these common Go Smart Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-11686 a list of common Go Smart Mobile problems)
GetHuman-11686: "Lower my bill" was why I was trying to call.
GetHuman-11686's review of Go Smart Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Go Smart Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-11686: I need my account Number and the operator doesn't have this option, and was never able to talk to a real person
GetHuman: Let's quantify your experience contacting Go Smart Mobile. On a scale of 1 to 5, how easy is it go get help on a Go Smart Mobile problem?
GetHuman-11686: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-11686: I'd give them a one out of five on communication.
GetHuman: And what about Go Smart Mobile's ability to quickly and effectively address your problem?
GetHuman-11686: For that I would say four out of five.
GetHuman: And finally- any advice for other Go Smart Mobile customers?
GetHuman-11686: Call them early in the day or late. Don't forget any personal or account information you might need for Go Smart Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-11686 taken from his Go Smart Mobile customer service problem that occurred on November 19th, 2017.