Google: have been charged for service I never ordered o...
A Google customer review by GetHuman user ~don't have one from November 23rd, 2017
Background on ~don't have one's case
GetHuman: ~don't have one - can you tell our other Google customers when your case took place?
~don't have one: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~don't have one a list of common Google problems)
~don't have one: "Edit listing" was why I was trying to call.
~don't have one's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don't have one: have been charged for service I never ordered or used. $*.** *x NOT HAPPY !!! WILL GET REFUNDED !!!!!!!
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~don't have one: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don't have one: I'd give them a two out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~don't have one: For that I would say three out of five.
GetHuman: And finally- any advice for other Google customers?
~don't have one: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don't have one taken from his Google customer service problem that occurred on November 15th, 2017.