Govacuum.com: I ordered a part in june and they charged my ca...
A Govacuum.com customer review by GetHuman user GetHuman-12367 from November 22nd, 2017
Background on GetHuman-12367's case
GetHuman: GetHuman-12367 - can you tell our other Govacuum.com customers when your case took place?
GetHuman-12367: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Govacuum.com, and if so, how?
GetHuman: And which of these common Govacuum.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-12367 a list of common Govacuum.com problems)
GetHuman-12367: "Returns" was why I was trying to call.
GetHuman-12367's review of Govacuum.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Govacuum.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-12367: I ordered a part in june and they charged my card but never delivered the part, I called to check on it after * weeks."we don't have that part" sorry. Now I have to wait and see if I get my cr cd refunded within * business days. I'm going to just call my cr cd co and tell them to put a stop payment. I think these people are not trustworthy. We'll see.
GetHuman: Let's quantify your experience contacting Govacuum.com. On a scale of 1 to 5, how easy is it go get help on a Govacuum.com problem?
GetHuman-12367: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-12367: I'd give them a one out of five on communication.
GetHuman: And what about Govacuum.com's ability to quickly and effectively address your problem?
GetHuman-12367: For that I would say four out of five.
GetHuman: And finally- any advice for other Govacuum.com customers?
GetHuman-12367: Call them early in the day or late. Don't forget any personal or account information you might need for Govacuum.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-12367 taken from his Govacuum.com customer service problem that occurred on November 17th, 2017.