Govacuum.com: My cc was charged and still not shipped after a...

A Govacuum.com customer review by GetHuman user GetHuman-106459 from November 15th, 2017

Background on GetHuman-106459's case

GetHuman: GetHuman-106459 - can you tell our other Govacuum.com customers when your case took place?
GetHuman-106459: Yes. It was morning, on November 9th.
GetHuman: Did you reach out to Govacuum.com, and if so, how?
GetHuman-106459: I used the 888-468-2210 number I found for on the GetHuman Govacuum.com customer phone number page I was on: Govacuum.com Customer Service Phone Number
GetHuman: And which of these common Govacuum.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106459 a list of common Govacuum.com problems)
GetHuman-106459: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-106459's review of Govacuum.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Govacuum.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106459: My cc was charged and still not shipped after a week. No customer service agent ever responded from this number.
GetHuman: Let's quantify your experience contacting Govacuum.com. On a scale of 1 to 5, how easy is it go get help on a Govacuum.com problem?
GetHuman-106459: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106459: I'd give them a three out of five on communication.
GetHuman: And what about Govacuum.com's ability to quickly and effectively address your problem?
GetHuman-106459: For that I would say two out of five.
GetHuman: And finally- any advice for other Govacuum.com customers?
GetHuman-106459: Call them early in the day or late. Don't forget any personal or account information you might need for Govacuum.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106459 taken from his Govacuum.com customer service problem that occurred on November 9th, 2017.

Govacuum.com

2.00 of 5 stars | 10 reviews

GetHuman-106459's Govacuum.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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